Customer Support Representative
Tally is a simple, powerful form builder used by over 700,000 people and teams—including Notion, Make, and In The Pocket. We’re a small, bootstrapped team building Tally since 2020 with a mission to make form-building fast, fun, and free.
We’re looking for a freelance Customer Support Representative to help support our growing global user base.
⏱ Freelance, Remote, Part-time
• Freelance contract
• Remote and async
• 4 hours/weekday between 08:00–12:00 or 14:00–18:00 CEST
🧑💻 What you’ll do
• Respond to customer questions in a timely, friendly, and clear way
• Update and improve help center content
• Share insights from user feedback to help improve the product
🕵️ What we’re looking for
• Excellent written and spoken English
• Tech-savvy and comfortable with online tools
• Bonus if you have experience with:
• Tally
• No-code platforms like Make, Zapier, Airtable, or Notion
• HTML/CSS and troubleshooting
